5 Simple Steps
Our streamlined process makes ordering your bespoke cake effortless.
Share Your Vision
Design Consultation
Confirm & Secure
Final Details
Delivery & Celebration
Initial Consultation
Share Your Vision
Begin by telling us about your celebration. Share your occasion type, guest count, preferred date, and any design inspiration. Use our online form or reach out directly via WhatsApp.
- Fill out our bespoke order form with your requirements
- Share inspiration images, colour palettes, or themes
- Tell us about any dietary requirements or allergies
- Indicate your preferred date and delivery location
Collaborative Design
Design Consultation
Our cake artists review your brief and create a personalized design proposal. We'll discuss flavours, sizes, and design elements to ensure every detail is perfect.
- Receive a detailed design proposal with sketches
- Discuss flavour combinations and tasting options
- Review size recommendations based on guest count
- Refine design elements until you're delighted
Booking Confirmation
Confirm & Secure
Once you're happy with the design, we'll provide a detailed quote. Secure your production slot with a 50% deposit and receive your order confirmation.
- Review itemized quote with transparent pricing
- Sign order confirmation agreement
- Pay 50% deposit to secure your date
- Receive booking confirmation with all details
2 Weeks Before
Final Details
Two weeks before your event, we'll confirm all final details including delivery time, setup requirements, and any last-minute adjustments.
- Confirm delivery address and timing
- Finalize any last-minute design adjustments
- Arrange setup requirements if applicable
- Pay remaining 50% balance
The Big Day
Delivery & Celebration
Your bespoke creation is handcrafted with love and delivered fresh to your venue. We provide care instructions and setup assistance for tiered cakes.
- Professional delivery to your venue
- Careful setup and positioning
- Cake care instructions provided
- Enjoy your celebration!
Recommended Lead Times
Signature Cakes
Standard celebration cakes
Custom Bespoke
Personalized designs
Tiered Cakes
Multi-tier celebrations
Wedding Cakes
Elaborate wedding designs
Rush orders may be accommodated subject to availability and a surcharge.
Payment Structure
Booking Deposit
To secure your date
Final Balance
7 days before event
We accept bank transfer, credit/debit cards, and online payment. Full payment details provided upon booking confirmation.
Ready to Begin Your Commission?
Start your bespoke cake journey today. Our team is here to guide you through every step and create something truly extraordinary for your celebration.